Privacy Policy

Modified on December 07, 2023

This privacy policy sets out how ConEquip Parts & Equipment uses and protects any information that you give ConEquip Parts & Equipment when you use this website. ConEquip Parts & Equipment is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. ConEquip Parts & Equipment may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information through our contact, quotation, and promotion forms:

  • Name
  • Contact information including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to customer surveys and/or offers
  • Equipment information relevant to a quotation request
  • SMS and Email Communication Consent

In providing your phone number on our web forms, you have the option to give us explicit consent (Opt-In) to contact you via SMS. This is facilitated through an unchecked "SMS Opt-in" checkbox accompanying each form, which you can choose to select. The language next to the checkbox states: "SMS Opt-in: By checking this box, you're opting in to receive SMS messages from ConEquip. Reply STOP to opt out of messaging at any time." This indicates that by opting in, you agree to receive communications from us, which may include updates, offers, and other important information related to our services via SMS.

Similarly, when you provide your email address through our web forms, you consent to receive email communications from us. Please be aware that submitting your information through our web forms with the SMS opt-in checkbox selected is a clear action of opting into SMS communications. If the checkbox is left unchecked, you will not receive SMS messages.

For the list of cookies we collect see the List of cookies we collect section (below).

Google Analytics Information

ConEquip Parts also collects potentially personally-identifying information that is collected by Gooogle Analytics. The analytics feature ConEquip Parts has implemented is based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the Doubleclick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting). Visitors can opt-out of Google Analytics for Display Advertising and customer Display Network ads using Ads Settings.

ConEquip Parts will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Google Display Advertising features that is based on the DoubleClick cookie unless ConEquip Parts has robust notice of, and the user's prior affirmative (i.e., opt-in) consent to, that merger. ConEquip Parts also collects potentially personally-identifying information like Internet Protocol (IP) addresses. ConEquip Parts only discloses logged in user IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

At any time, visitors may choose to opt-out of Google Analytics tracking with the Google Analytics opt-out browser add-on.

ConEquip Parts uses the Google Analytics Demographics and Interest Reporting feature to identify trends in the usage of its website which may be published in reports for internal use.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • Phone Communication
    We use the phone numbers provided by our customers to communicate via telephone regarding orders, shipping, quotations, and marketing/promotions from ConEquip.
  • Email Communication
    We use the Email provided by our customers to communicate via Email regarding orders, shipping, quotations, and marketing/promotions from ConEquip.
  • SMS Communication
    We use phone numbers provided by our customers to communicate via SMS regarding orders, shipping, quotations, and marketing/promotions from ConEquip.
  • We may periodically send promotional emails and SMS about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

By submitting your phone number and email address through our web forms, you consent to receive communication from us via SMS and email. This includes but is not limited to updates, offers, and important information related to our services. You may choose to restrict the collection or use of your personal information in the following ways:

Opting out

  • Email Opt-Out:
    You have the right to withdraw your consent at any time. To opt out of receiving promotional emails, please send us an email with the subject line 'Unsubscribe.' Your request will be processed promptly, and you will be removed from our mailing list.
  • SMS Opt-Out:
    For SMS communications, you can opt out by replying 'Stop' to any message you receive from us. Upon receiving your opt-out request for SMS, we will confirm the cessation of messages and no further SMS communication will be sent to you unless you provide explicit consent again in the future.
  • General Opt-Out:
    if you have previously agreed to us using your personal information for direct marketing purposes, or you are unable to use the above methods to opt-out, you may change your mind at any time by writing to or emailing us at [email protected] with your opt-out instructions.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to ConEquip Parts & Equipment, 5251 Shawnee Rd, Sanborn, NY 14132

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currencyCUSTOMERAn encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.


Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes. This policy was last modified on November 30, 2023

Contacting Us

If there are any questions regarding this privacy policy you may contact us using any method on our contact page

ConEquipment Parts & Equipment LLC
5251 Shawnee Rd
Sanborn NY 14132

[email protected]